Fried Ocean Store — Shipping Policy

Effective date: August 10, 2026 Applies to: purchases from the Fried Ocean merchandise store at shop.friedocean.com (the "Store")

Our products are printed on demand and made to order. Total delivery time is production time plus shipping (transit) time. The estimates below are estimates, not guarantees, and can be affected by season, product availability, order size, and carrier delays.

1. Production time

Items are typically produced within 2–7 business days before they ship. Some items may take longer during peak periods or for more complex products.

2. Shipping (transit) time — United States

After an order is dispatched, estimated U.S. transit times are:

• Standard: 2–5 business days
• Economy: 4–8 business days
• Express (where offered): 2–3 business days (not available to Alaska and Hawaii)

The shipping method and cost available to you are shown at checkout.

3. International shipping

We ship to many countries. International transit is typically 7–20 business days, depending on destination and carrier. This is an estimate, not a guarantee, and it does not include any customs, duties, or import-processing delays (see Section 4). The estimate available for your destination is shown at checkout.

4. Customs, duties, and import taxes

International orders may be subject to customs fees, duties, and import taxes set by the destination country. These charges are the recipient's responsibility and are not included in our product prices or shipping charges. If a parcel is refused, unclaimed, or returned because import charges were not paid, we are not responsible for those charges and cannot refund the order, the shipping, or any duties.

5. Shipping costs

Shipping costs are calculated at checkout based on destination, shipping method, and order size.

6. Tracking

You will receive a tracking link by email once your order ships.

7. Incorrect or incomplete addresses

Please double-check your shipping address at checkout. Orders that are undeliverable or returned because of an incorrect or incomplete address you provided may require an additional shipping charge to resend.

8. Lost or delayed shipments

If your order has not arrived within a reasonable time past the estimate, or tracking shows it was not delivered, email hello@friedocean.com with your order number and we will investigate with the carrier and our supplier. How a lost or delayed order is resolved is described in our Return & Refund Policy.

9. Contact

JBW Investments, Inc. (dba Fried Ocean) 466 Foothill Blvd. #108, La Cañada, CA 91011, USA Email: hello@friedocean.com — we aim to reply within 2 business days.