Refund policy

Fried Ocean Store — Return & Refund Policy

Operated by JBW Investments, Inc. (dba Fried Ocean). Effective August 10, 2026. Applies to shop.friedocean.com.

Every Fried Ocean product is made to order and printed on demand specifically for you. Because each item is produced individually, we do not accept returns or exchanges for change of mind, incorrect size or color choice, or buyer's remorse. All sales are final except as set out below.

Defective, damaged, or incorrect items (30-day window). If your item arrives defective, damaged, or is not the item you ordered, contact us within 30 days of delivery at hello@friedocean.com with your order number and a clear photo of the issue. If we confirm the defect, we will send a replacement at no cost to you, or issue a full refund to the original payment method if a replacement isn't available. We do not require you to ship the defective item back. You should not ship items back without our written authorization; we have no facility to receive returns, and unauthorized returns cannot be recovered or refunded.

Sizing. Please review the size guide on each product page before ordering. Print-on-demand items cannot be returned for sizing, so choose carefully.

Order changes and cancellations. Because production begins quickly, orders generally cannot be changed or canceled once placed. Email us immediately and we will help if production has not started.

EU/UK customers. Where required by law, you have the right to cancel within 14 days; this does not apply to items personalized or made to your specification, which most of our products are. Statutory rights regarding faulty goods are unaffected.

Questions: hello@friedocean.com.